Privacy Policy

Ltd. "Ecodomus" ("Company") values and protects your privacy, therefore, in this Privacy Policy ("Policy") we clearly and unambiguously set out the Company's activities and the website https://www.ecodomus.lt/ ("https://www.ecodomus.lt/") "Website") applicable principles of information collection and use, as well as other information about the Company's provisions and principles for ensuring the protection of personal data.

The terms "you", "your" and "visitor" refer to the entity, person, company or organisation that uses our Website or otherwise provides us with personal data. The words "we" and "our" refer to UAB, a company incorporated under the laws of the Republic of Lithuania "Ecodomus" and its subsidiaries, branches and representative offices.

We apply this Policy when you visit the Company's website, when you provide your data directly to the Company, when we receive data relating to you from public authorities or other sources, and for the proper performance of contractual obligations to which you are a party. This policy is also intended to inform you about other personal data processing operations carried out by the Company and the main provisions designed to ensure your privacy.

When processing personal data, we comply with the requirements of the European Union Data Protection Regulation 2016/679, the Law on Legal Protection of Personal Data of the Republic of Lithuania, other related legal acts and the instructions of controlling authorities.

This Policy does not apply to any third party websites and applications that you may find through our Website, including those that may be linked to our services. You should review the terms and conditions and privacy policies of third party websites and applications before clicking on any links.

Please read this Policy and if you have any questions, please contact us at info@ecodomus.lt. We will assume that all visitors to this Site have carefully read this Policy and agree to its contents. If you do not agree with this Policy or any part of it, please do not use our Site.

1. PERSONAL DATA WE COLLECT AND PROCESS

The Company collects and processes the following categories of personal data:

The login details you provide to us when you create an account on the Site are: name, surname, email address, telephone number, personal identification number.
Basic data such as Name, Surname, Address, ID number, Date of birth, Documents.
Contact details, Address, Email. Address, Email, Phone number.
Communication information, i.e. emails, chats, messages that you provide when you interact with us via customer service email or any other means. We collect and store the content of correspondence and any information you provide or disclose to us. We may use the information you provide to us via email, chat, purchase history, etc. to respond to your inquiry.
Data needed to provide services: order data, data in accounts and bills, data related to payments made, etc.
Other information: mobile device type, device settings, visitor coordinates, surveys and other data provided to you by the visitor, etc.

2. THE LEGAL BASES ON WHICH YOUR PERSONAL DATA ARE COLLECTED

The Company may collect your personal data only on the basis of the lawful grounds for processing specified in the legislation. These include the legal basis for entering into and performance of a contract, when you enter into a service or other contract with the Company, or when you contact the Company on relevant issues and visit the Company's Website. The Company's legitimate interests may also be the basis for processing, for example, when the Company is checking solvency, managing and/or collecting debt. Your consent is another basis on which the Company may process personal data. The Company may also process your personal data in order to comply with legal obligations (to comply with regulatory requirements, to respond to lawful requests from the state and municipalities, etc.) or on other lawful processing grounds set out by law.

3. DATA COLLECTED ON THE COMPANY WEBSITE

When you visit our Website or contact us through other e-communication channels, the Company may also collect your personal data automatically.

Geo-location data. We collect information about your geo-location from which you access our website.
Information we collect from third parties. We may transfer and/or collect additional information about you from third parties in order to improve our services to you. For example, we use Google Analytics, a web analytics service provided by Google LLC, which contains cookies and other tracking technologies that collect data to allow us to improve our products and services. This allows us to monitor and analyse web traffic and user behaviour. "Google Analytics uses the data collected to monitor and analyse the behaviour of visitors to the website, compile reports on website activity and share these reports with other Google services. "Google may use the data collected to personalise and customise advertisements on its advertising network. Personal data collected by Google: cookies and website usage data. For further information, please visit Google.
Data collected by cookies. Cookies are small text files that are stored by your browser on your computer when you visit our Website. We use cookies to improve the performance of the Website and to make it easier to use.
Publicly available personal data. The Company may collect personal data from publicly available sources when it is necessary for the proper performance of services or to maintain the existing functionality of the Site.

We responsibly protect the data we collect about visitors to the Company's Website against loss, unauthorised use and alteration. The room where the collected data is stored is physically secured to prevent access to or possession of the data by persons not working for the Company. In addition, the database storing the Company's portal visitor data is protected against unauthorised access via computer networks.

4. PROCESSING OF PERSONAL DATA

In order to ensure transparency and responsible processing of personal data, we inform you that the Company processes personal data for the following purposes:

fulfil orders placed by visitors;
to identify the visitor;
ensure the security of the Website;
providing services, concluding and executing contracts; administering the client database;
respond to visitors' questions, comments or queries;
resolving problems in the implementation, delivery and use of services;
contacting customers in the event of changes to the terms of the services purchased;
send invoices and other information relating to services and/or goods;
improving the quality of services;
for other purposes related to internal administration, such as processing the data of our employees;
provide customer service;
to find out how visitors feel about your services;
ensuring data security and preventing fraud; improving the quality of services;
publishing feedback and recommendations from visitors;
in the exercise of your legal duties or rights;
to prevent misuse of the products and/or services you offer;
send marketing information;

By submitting your personal data to the Company, you confirm and voluntarily agree that the Company will manage and process your personal data in accordance with this Privacy Policy and the requirements of applicable laws and other regulatory enactments.

5. DIRECT MARKETING

The Company may use your personal data to send you general direct marketing offers. These offers may be selected for you on the basis of the data you have provided to us or that we have collected automatically e.g. Your location data.

If you do not consent to the use of your personal data for direct marketing purposes, if you wish to unsubscribe from receiving direct marketing offers, or if you wish to change your existing settings, you can do so at any time by clicking on the link in the email you receive, by sending us an email to info@ecodomus.lt in response to the message you receive, requesting that we no longer send direct marketing offers.

6. PROCESSING OF PERSONAL DATA AND COOPERATION WITH THIRD PARTIES

The Company may provide personal data to data processors who perform certain works and services for the Company. None of the suppliers or third parties are authorised by the Company to use your personal data in any other way and are required to take measures to protect your personal data. Personal data may be transferred to the following categories of third parties:

intermediaries who process data in order to conclude and administer contracts with clients and partners;
information technology companies and individuals who process data to ensure the development, improvement and maintenance of information systems;
companies that provide customer messaging, security and other services;
for companies and individuals keeping accounting records;
companies that manage joint debtor files or administer debts;
partners, subsidiaries
to other persons with your consent, if such consent is obtained on a case-by-case basis;
for security companies;
for advertising agencies;
for hosting companies;

The Company may also disclose your personal data to third parties:

where required by law, court judgments, rulings and orders, and other lawful requests by law enforcement authorities;
responding to legitimate requests from public authorities, for national security and law enforcement purposes;
sale, transfer, merger, bankruptcy, restructuring or other reorganisation of a business;
to protect our rights, legitimate interests or property or that of third parties;
to protect the privacy rights of others.

7. PAGE

A cookie is a small text file that a website stores on your computer or mobile device when you visit it. When stored on your device, a cookie ensures the functionality of our website and helps to recognise you when you revisit our website.

Most browsers store cookies unless you do not accept them or change your browser settings.

The following cookies may be used on our Website:

Strictly necessary cookies - these cookies are required for the normal functioning of our Website. They include, for example, cookies that allow us to store the information you fill in during your browsing session and allow you to access secure areas of our Website. Without these cookies, the Website would not function or some of the features available may no longer work.
Functional cookies - these improve the functionality of our Website. These cookies remember the settings chosen by visitors (for example, currency or language settings). Thanks to these cookies, visitors can avoid changing their settings each time they visit the website, but they do not monitor your behaviour on other websites.
Analytical and statistical cookies - these cookies tell us whether a visitor has visited our Website before. Analytical cookies allow us to identify and count the number of users of our Website and to see how users browse our Website. We also use cookies to improve and research products, features and services. For example, analytical cookies can show us which websites are visited more frequently, help us to record malfunctions on the Site, etc.
Marketing cookies - Marketing cookies are used to show you more interesting and relevant advertisements or to limit the number of times you see the same advertisement on a website. This type of cookie is also used to measure the effectiveness of an advertising campaign.

More information on how to delete cookies, as well as other useful information related to the use of cookies, can be found at http://www.allaboutcookies.org/.

You can find the current cookies that are currently stored by clicking on the CookieYes badge on the left-hand side of the screen.

8. DATA FOR SPECIAL CATEGORIES

We do not collect special categories of data such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data relating to sexual orientation.

Please do not provide us with special categories of data and please contact us using the contact information below if you think we may have such information. We reserve the right to immediately delete any information that we believe may contain special categories of data.

9. THIRD PARTY REFERENCES

You may find links to third-party websites or applications on this Site, but we are not responsible for the data collected on such websites or their use. Please review the terms and conditions and privacy policies of third party websites and applications before clicking on any links.

10. STORAGE PERIODS FOR PERSONAL DATA

The personal data collected by the Company is stored in printed documents and in the Company's information systems. The Company shall keep your personal data for no longer than the purposes of processing the data or as required by law, if a longer retention period is provided for therein.

Personal data shall generally be retained for as long as the contractual relationship may give rise to valid claims or as necessary for the exercise and protection of the legitimate interests of the Company. Personal data that are no longer required shall be destroyed.

If you wish to delete your account and discontinue the storage of data, you may do so by sending a request to the Company using the contact details below, but please note that in this case the provision of services to you may be terminated. Please note that even if we receive a request to delete your data, we may retain some of your data where necessary for tax, legal compliance and audit purposes.

The Company shall take all reasonable steps to ensure that personal data are processed accurately, fairly and lawfully, that they are processed only for the purposes specified, and that they are processed in strict compliance with the clear and transparent requirements for the processing of personal data as set out in the legislation

12. YOUR RIGHTS

As a visitor to our Website, you have the right to:

contact the Company with a request for information about the processing of your personal data by the Company, where and how the personal data are collected and how the Company processes them. You can apply by submitting a request for access to the personal data processed in person, by post or by electronic means;
to contact the Company with a request to correct your personal data and/or to suspend the processing of such personal data, except for the storage, in the event that, after consulting the personal data, you find that the data is incorrect, incomplete or inaccurate;
to contact the Company with a request to erase your personal data if, after consulting your personal data, you establish that the personal data are being processed unlawfully or fraudulently or on other grounds provided for by law;
to object to the processing of your personal data where the processing is carried out or intended to be carried out for a legitimate interest pursued by the Company or by a third party to whom the personal data is provided.
to request that you not be subject to solely automated processing, including profiling;
to receive, in a structured, commonly used and computer-readable format, the personal data concerning you that you have provided to the Company and to transmit such data to another controller, or to require the Company to transmit such personal data directly to another controller, where technically feasible (the right to data portability).
refuse to provide personal data. In this case, you automatically waive your claim regarding the quality of the services provided by the Company, as the requested data may be necessary for the proper provision of the services/goods requested/ordered by the Data Subject. In this case, the Company has the right to refuse to provide services to you if the provision of these services involves the receipt of your personal data.

To exercise your rights or to make a complaint, you can contact the person responsible for the protection of personal data at the Company, by email to info@ecodomus.lt. You may also contact the State Data Protection Inspectorate, but we encourage you to contact the Company, as we always aim to resolve any issues with the visitor.

When submitting the application, you must confirm your identity in the following ways: 1) if the application is delivered directly to the Company, you must provide a personal identification document or a copy certified in accordance with the procedure established by the legislation of the Republic of Lithuania; 2) if the application is submitted by post or by e-mail; 3) if the application is submitted by post or by e-mail, you must provide a copy of the document. 2) if the request is submitted via a representative - submit a copy of the personal identification document certified in accordance with the procedure established by the legislation of the Republic of Lithuania, together with a document confirming the representation (or a copy of the power of attorney certified in accordance with the procedure established by the legislation of the Republic of Lithuania).

Upon receipt of your written request, the Company shall provide the requested data in writing (including by electronic means of communication) or give reasons for refusing to comply with such request within 30 calendar days of receipt of your request.

The 30-day period can be extended by a further two months if necessary, depending on the complexity and number of requests. The Company will inform the requester of such extension within one month of receipt of the request, together with the reasons for the delay

13. PRIVACY POLICY UPDATE

Our Policy may be amended to take account of changes in the situation or legal requirements. When the Company updates the Policy, the new version will be posted on the website https://www.ecodomus.lt/. In the event of material changes to the Policy, we may contact you by sending you an email or otherwise informing you.

14. CONTACT INFORMATION

If you have any questions about the information contained in this Privacy Policy, please contact the Company in any way that is convenient for you:

info@ecodomus.lt

Karaliaus Mindaugo pr. 38, Kaunas, Lithuania

+370 657 89000